Paula, a plant manager, received an e$-$mail from the CEO stating that the company will now be focusing on customer service. The e$-$mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest$-$level managers. Paula is a$($n$)$

Question $29$ options:

middle manager.

top manager.

team leader.

board member.

first$-$line manager.