Question: Paula, a plant manager, received an e - mail from the CEO stating that the company will now be focusing on customer service. The e

Paula, a plant manager, received an e-mail from the CEO stating that the company
will now be focusing on customer service. The e-mail also stated that all plant
managers need to implement this policy and coordinate the activities related to this
strategy for their lowest-level managers. Paula is a(n)
board member.
top manager.
team leader.
middle manager.
first-line manager.
Paula, a plant manager, received an e-mail from the CEO stating

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