please answer all 3!

QUESTION 35 are used to determine if the process has drifted or has deviated from control limits. In Statistical Process Control, a. Little's Law b.Control Charts c. Cause-and-Effect Diagrams d. Swim-lane Process Maps QUESTION 36 The UCL and LCL for an X-bar chart are 25 and 15 respectively. The central line is 20, and the process variability is considered to be in statistical control. The results of the next six sample means are 18, 23, 17, 21, 23, and 17. What should you do? a. Explore the assignable causes because there is a run b. Nothing this sample data shows the process is in control c. Explore the assignable causes because there is a very bad trend d. Explore the assignable causes because the second, fourth, and fifth samples are above the mean QUESTION 37 The learning curve concept is: a. applied only to service businesses for management to track employee accountability b.the method manufacturers use to grade the quality of eir product c that performance improves the more the process is performed, particularly in the early stages of performing the process d. an understanding that when someone completes a training class, they are qualified to perform a task