please answer all of them

Question 26 1 points Save Answer Each company will have different protes a different customer base and a different method of operation In order to choose the most appropriate measure you may need to undertake all but which of the following Understand your business and its strategy O Ensure the KPIs are aligned with other Pls within the company Understand which KPIs are Skely to assist in meeting the objectives Identity the appropriate picking method Question 28 1 pointSave Answ True or False Warehousing is a very complex industry that exposes workers to a whole variety of risks, and therefore employers must ensure that health and safety is treated with the utmost importance at management level True False Question 28 of 40 Question 29 1 points Save Answer True or False Traditional productivity measures include: labour hours utilization Warehouse area blaton WMS ubitation, Costas a percentage of cost of goods sold cost per unit despatched lines picked per hour orders picked per hour dock to-stock time percentage of orders shipod complete and on the shipments True Fale 20 Question 32 1 points Save Answer True or False One of the most common measures today is OTIF (on time and in tull) This metric has been joined by the perfect dock to stock time metric as the most popular customer service metric True False Question 36 1 points Save Answer Research by Landrum et al (2009) has shown reliability and responsiveness to be the most important contributing factors to service quality Reliability factors may include all but which of the following providing services at the promised time dependability in handling customers' service problems performing services right the first time maintaining continuity through all processes Question 39 operation, the following must be taken into account When considering a the task . the load the frequency of the task, the working environment, and individual capacity mechanical handling manual handling robot handling automation handling needs assessmen Question 40 There are a number of reasons why we need to measure performance and productivity within the warehouse. We measure because we need to ensure customer satisfaction through ensure that there is a culture of continuous improvement within the operation, discover potential issues before they become major problems, train staff in the right areas and reward staff where appropriate internet communication customer surveys service models service improvement Sution 37 of 10 Question 37 1 points Save A True or False: One of the main things to understand is that in terms of performance measures you need to monitor performance against the criteria that are important to your customers (delivery of the perfect order) and monitor performance against the criteria that are established by the CEO True False Question 37 of 40 Question 30 1 points Save Answer True or False Racking tends to be the largest schure within the warehouse and at times the most neglected in terms of inspection. The following racking checklat can be drawn up as an inspection sheet and should be introduced and checked regularly Is the equipment on sound level flooring Isk still installed correctly? Are double-sided runs connected properly Are the aisles wide enough? Are the beam connector locks securely fastened? Is there damage to the rack Geflector guards and barriers Are the racks aligned property Are the correct pallets being used? Are the pallets in good condition? Is there any visible damage to the beams and columns When was it last inspected? Are there signs on the end detailing weight capacities? Are staff trained property Are there any receptades for rubbish og shrink wrap packaging broken bits of pallet? True False +