please answer as per the question asked. thank you

Sample Question #1: Ferland Electronics manufactures electronic controllers used in heavy industrial sites across Canada. They are planning to build a new company-wide information system. They have recently hired several very experienced IT specialists but many of their most experienced business experts have retired and their replacements are young and inexperienced. Early on it is clear that the business experts are very confused about their role in systems development. The management at Ferland Electronics know that you are an expenienced knowledge worker so they decide to hire you to lead their young business experts. The first thing you need to do is to explain to the young business experts why they are essential to the success of the new information system. From that point on the business experts better understand their role and have been working together well with the IT specialists. Your services are no longer required and you have left the company. Eventually the IT specialists will be primarily working on their own to complete the system. Unfortunately some of the young business experts were having difficulty performing their main duties with the company and had to be replaced. The IT specialists grow frustrated with changeover in staff and decide to complete the system without any further involvement from the business experts. After one year the system is finally implemented. Unsurprisingly, the business experts are finding the new system is not entirely suitable to their needs. There is a lot of animosity between the IT specialists and the business experts so Ferland management decides to hire you again to help them analyze what went wrong and how to fix it