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Describe the difference between Intentional Torts and Negligence How are businesses impacted by torts? . As a business owner, what are some ways to mitigate against liability and the potential costs of litigation? . in your opinion, who/what ultimately bears the greatest cost of lawsuits initiated by customers against businesses because of their alleged intentional or negligent conduct? Does it depend on the situation or industry? How might each of the following groups be affected by the costs of litigation The company itself Employees Customers Insurance companies Taxpayers . Citizens in general