please answer each question ABCD and E

courses/109009/pages/personas Note: If you use Apple the images might not show in Safari. Chrome wo "PROFFESIONAL WITH KIDS" Valerie TECH KNOWLEDGE LITTLE EXPERT SPENDING HABITS FRUGAL LAVISH BOOKING PREFERENCES LOWEST MOST FARE IDEAL FUGHT ABOUT VALERIE BACKGROUND Valerie is a hard worker and mom of two little kids. AGE 42 Her husband and her try to organize 2 family trips a year, one in the summer and another one for the LOCATION Boston winter holidays. They have three weeks vacation MARITAL STATUS Married and their kids six, so whenever they can't make a trip, they send the kids to an experience abroad or OCCUPATION Sales Agent a camp nearby. Valerie and her husband have SALARY $400k good positions on their companies so they are EDUCATION Master's willing to get the best quality they could get for every expererience but still open to family offers. GOALS AND NEEDS CHARACTERISTICS . Best service . Very busy schedules Family discounts and offers . Loves easy and fast booking Appreciates suggestions of side Organized services when buying Loves planning Assume the customer has flown to their destination. A. Provide a timeline for the persona staying at a Ritz Hotel once they have received their luggage and now have to; get to the hotel, check-in, and get to their room. B. What are the possible channels available to the persona to get from the airport to the hotel? C. Identify possible pain points for this timeline. Explain. D. Identify possible touchpoints of this timeline for Ritz. E. Discuss how the Ritz could address the pain points. Please list each answer A,B,C,D and E