please answer question 1 to 4

can you do 1-2?

PERSONAL SKILL BUILDER 5-3: Dealing with People Who Make Your Life Difficult: Roary, the Exploder! This is another in a series of exercises that introduce one of those Poore was speaking to another of my co-workers about a people who might make your life difficult. Roary is very challeng- delivery she needed to arrange. She rold Poore that Crane's Ing because he has the potential to lose control at any time. manufacturing facility was about three months behind in 1. Read the following statement from B.J.Karim, an employee at its production runs. We couldn't deliver the product becouse Poore Brothers a plumbing supply and distribution company Crane hadn't produced it. Poore picked up a flower vase and threw it across the room I have a boss, Ralph Poore, who is the consummate Dede kyll and Mr. Hyde On some days, Poore can be the nicest and Poore is always right in his mind. If anyone disagrees with kindest person, but on others that's another story, Behind his him or tells him something he doesn't want to hear he throws a back, we call him Roary because when he's angry, he speaks of fantrum. This man is a time bomb walting for something to set such a loud volume that anyone within miles can hear him. He him off. I haven't felt his wrath, but it's only a matter of time shows his impatience and displeasure by exploding at the drop 2. Analyze Roary's leadership style. When might this style be ap- of a hat. He has meetings where someone disagrees with him propriate? What might be some disadvantages of this style> or delivers bad news about what is happening at the company, 3 Using the Internet, find at least three he will pound his hands on the table and yell at the top of his sources of information on how to deal with lungs. More than once, Poore has ended the meeting with one people like Roary. Carefully review each site of these tirades, either by kicking everyone else out or by leavi Once, Roary went into one of the salespeoples offices toaskir INTERNET for suggestions on how to cope with this ACTIVITY difficult person he had called on a contractor as asked. When the salesperson an: swered that the person was not there when he called but that he 4. Based on your findings, what suggestions would you make had sent a fax and a copy of some new factures the company had to Karim on how to cope with Roary? just gotten in Poore stormed out of the office shouting obicentie 5. Write one page paper explaining how this exercise in When Poore hears bad news, it doesn't matter whose creased your working knowledge of coping with the behav Fault it is...he blows up at whoever is there. Another time lors of this difficult person. Write a business email to me incorporating the questions asked 1, 2, 3, 4 (not 5). Take the role of the manager and write to me the director. Do not list the questions and answer them, rather incoporporate your answers into a professional business email