Please answer the following multiple choice

1. Using internet service is an example of

a. goods rental.

b. place and space rental.

c. network usage.

d. physical facility usage.

2. Which of the following combinations characterizes escapism?

a. immersion and active

b. absorption and active

c. immersion and passive

d. absorption and passive

3. Worry-free auto repair is an example of

a. an implicit service.

b. a facilitating good.

b. an explicit service.

b. a supporting facility.

4. A hospital is an example of

a. an implicit service.

b. a facilitating good.

c. an explicit service.

d. a supporting facility.

5. One of the criteria for evaluating facilitating goods is

a. accuracy.

b. quantity.

c. location.

d. all of the above.

6. For service industries, a difficult economic environment exists for all but which of the following reasons?

a. product substitution

b. relatively high overall entry barriers

c. minimal opportunities for economies of scale

d. exit barriers