please complete only case preparation chart.

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July 20 Case Study Tip Top Markets Tip Top Markets is a regional chain of supermarkets. On July 28, Karen Martin, manager of one of the stores, was disturbed by the large number of recent complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store's customer service desk for the last three Tuesdays. These are shown below. Analyze the data and make a recommendation to Karen July 13 Wrong price on spaghetti Overcharged Out of low-salt pickles Out of large eggs Water on floor Out of brown rice Checkout lines too slow Out of cranapple juice Store looked messy Out of mushrooms Found keys in parking lot Out of pretzels Store too warm Overcharged Lot keys Out of apricot jam Checkout lines too long Checkout wait too long Wrong price on sale item Telephone out of order Cashier not friendly Shopping cart broken Overcharged on corn Out of cocktail sauce Out of feta cheese Couldn't find Aspirin Wrong price on baby food Water on floor Overcharged Out of brown lunch bags Out of 500 ml Tide Out of frozen squash Out of Saran Wrap Out of straws Out of green tea Out of powdered sugar Out of Dove Bars Checkout lines too long Out of nonfat peanut butter Out of romaine lettuce July 27 Out of dill pickles Wanted to know who won the lottery Store too warm Reported accident in parking lot Wrong price on cranapple juice Out of carrot juice Out of licorice sticks Out of chocolate milk Out of Dove Bars Windows dirty Out of iceberg lettuce Dislike store decorations Oatmeal spilled in bulk section Telephone out of order Out of Lava soap Water on floor Out of glazed doughnuts Out of baby carrots Spaghetti sauce on floor Out of Peter Pan crunchy peanut butter Out of vanilla soy milk Out of St. John's wort CASE PREPARATION CHART Case Title: Key Person: Skim case & answer: Who: What: Position: Criteria to evaluate alternatives: Qualitative: Quantitative: Why: Quantitative or Qualitative: Alternative Assessment When: Read case & complete remaining sections of chart: Issues or Problems: 1. + + + + Quant / Qual Alternative #1. 2. Alternative #2 + + + + Quant / Qual 3. Basic Course Topics: 1. + + ++ Quant / Qual 2. Alternative #3 3. External & Internal factors: Preferred Alternative 1 2 3 Predicted Outcome: Alternatives to solve issues: 1. Pros: Action & Implementation Plan Who What Read case & complete remaining sections of Alternative Assessment chart: Issues or Problems: + + + + 1. Alternative #1 Quant/ Qual 2. Alternative #2. + + Quant/ Qual 3. Basic Course Topics: 1. 2. Alternative #3 + + + + Quant/ Qual 3. External & Internal factors: Preferred Alternative 1 3 N Predicted Outcome Alternatives to solve issues: 1. Pros: Cons: Action & Implementation Plan Who What When Where How (details): 2. Pros: Cons: 3. Pros: Cons: Missing Information: Assumptions made