Question: Please solve it complete in one hour i will upvote you 2. Harley's Blinds, had a very good reputation for quality products with a wide

Please solve it complete in one hour i will

Please solve it complete in one hour i will upvote you

2. Harley's Blinds, had a very good reputation for quality products with a wide range of fabrics, colours and styles, but has recently attracted poor media coverage following a number of customer complaints about poorly finished products and delays in delivery times. This has increased the organisation's operating costs given the number of re-productions necessary as well as the additional communication required to ensure service recovery in appeasing unsatisfied customers. Overall however, in consequence, there has been declining trend in the number of customer placing orders. The new Chief Executive, recruited to address the problems, believes that a Lean approach will not only help investigate the recent problems but will also help achieve efficiency gains which can then be re-invested into a marketing campaign to reinstate the organisation's once renowned reputation for quality, dependability and speed of delivery. a. Discuss how the Lean principles and associated activities can help the Harley's Blinds management investigate and improve performance across the organisation? (13 marks) b. Discuss the different types of waste that can occur, applying examples from a manufacturing context to demonstrate your understanding. (7 marks) c. Discuss the framework that staff can use to help get rid of waste across the organisation. Highlight the priorities at several key stages across the organisation's manufacturing process and give examples of the actions involved

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