Problem #1: Quality Function Deployment Select a system of interest to you and develop a House of Quality (HoQ) for it. Provide a similar level of detail (at least 10 customer attributes and 10 engineering characteristics) as in the Hol of Laundry Service (see below). Provide some supporting text or annotations to explain the HoQ. For example, you will need to explain what the system is and who the customers are. 3 Relative weights are set according to our proposed quality strategy. Relationships valies are set as :5 +Suomestive 0:1 SI DU Lutive Laundry service + 4 + + + Quality Cell scores we calculated as che product of the relative welche and the relationship value characteristics (teclunical language) Demanded quality (Customer Degree of portance to customer Search pockets Alterations Cleaning cycle time e HIP']ng | Time in line Clean clothes 0335 33 Good looking clothes Fast service Friendly service X + Convenience 1 + - Handy location + 1000 O 35 35 A @ O D AA AAA 35 35 35 21 21 7 7 7 A 01 A 5 5 15 13 15 25 15 25 O AOS 15 | O O 35 35 21 AA A 10 Ob O 15 15 15 15 AOO A 15 0 OOO O A 25 26 25 IS 5 o 5 O 35 21 AA 7 O 14 3 3 3 3 3 9 9 9159 9 339 O A O OD 3 15 73 73 38 73 38 64 56 56 9727 35 76 33 18 39 61 33 * . Fix clodies + Retur pocket contents Lb D Inexpensive 154 15 F Fasy to pay Princity scores * Priority quality characteristics 3. TV Targeta 8 gode FIGURE 11.5 Demandacl quality cleployment chart illustration