$.$ Project Proposal

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$1\mathrm{.}1$ Introduction to the Organization

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$1\mathrm{.}2$ Description of the Business Process

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$1\mathrm{.}3$ Justification for the Selection of the Process

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$1\mathrm{.}4$ Initial Objectives for the Analysis

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$2.$ Process Documentation

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$2\mathrm{.}1$ Process Flowchart or Diagram

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Figure $1$: Process Flowchart

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$2\mathrm{.}2$ Detailed Description of Each Step

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$2\mathrm{.}3$ Identification of Key Stakeholders and Their Roles

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$2\mathrm{.}4$ Data Collection Methods and Sources

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$3.$ Process Analysis

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$3\mathrm{.}1$ Qualitative and Quantitative Analysis Methods

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$3\mathrm{.}2$ Identification of Process Inefficiencies

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$3\mathrm{.}3$ Root Cause Analysis

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$3\mathrm{.}4$ Impact Assessment of Identified Issues

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$4.$ Process Redesign

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$4\mathrm{.}1$ New Process Flowchart or Diagram

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Figure $2$: Redesigned Process Flowchart

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$4\mathrm{.}2$ Detailed Description of Proposed Changes

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$4\mathrm{.}3$ Justification for Each Change

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$4\mathrm{.}4$ Expected Benefits and Potential Challenges

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$5.$ Implementation Plan

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$5\mathrm{.}1$ Step$-$by$-$Step Implementation Plan

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$5\mathrm{.}2$ Timeline and Milestones

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$5\mathrm{.}3$ Resources Required

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$5\mathrm{.}4$ Change Management Strategy

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$6.$ Evaluation and Reflection

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$6\mathrm{.}1$ Expected Outcomes and Metrics for Success

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$6\mathrm{.}2$ Reflection on BPM Methodology Used

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$6\mathrm{.}3$ Lessons Learned During the Project $.$ Instructions for Selecting a Business Process for the Project:

Project Overview:

As part of the in$-$course project for Business Process Management $($BSBI$812),$ you are required to select and analyze a business process within a real$-$world organization. This document provides instructions on how to select a suitable process from the list provided, ensuring it meets the project requirements and allows for comprehensive analysis and improvement.

List of Processes:

Customer Onboarding

Order Fulfillment

Inventory Management

Procurement

Billing and Invoicing

Human Resources Recruitment

Product Development

Supply Chain Management

Sales and Marketing Campaign Management

IT Support and Incident Management. Project Description:

The goal of this project is to analyze, model, and optimize a business process within a real$-$world organization. This project is divided into several parts to ensure a comprehensive understanding and application of Business Process Management $($BPM$)$ principles.