Question: Q . 1 . Please answer the following [ 2 0 Marks ] i . Define Quality and explain how Quality can influence the profitability,

Q.1. Please answer the following [20 Marks]
i. Define Quality and explain how Quality can influence the profitability, growth, and
business success of an organization? (3 Marks)
ii. Explain the importance of change Management in driving six sigma and explain how would
you manage change in driving six sigma? (2 Marks)
iii. Explain Factors, Levels, Treatment Combination, Response, Effect and Interaction in
Designing Experiments, with an example (3 Marks)
iv. What is the Quality Function Deployment (QFD) approach (3 Marks)?
v. Explain FMEA and FTA concepts with examples and how are these tools used in
the six-sigma methodology? [3 Marks]
vi. Explain the following techniques and when would you use them? Explain with examples
[6 Marks)
Pugh Concept Selection Method
Constraints Management
5S

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