Question: Question 1 (1 point) Statistical process control (SPC) is a statistical method of separating special-cause variation from natural variation to eliminate the special causes and

Question 1 (1 point) Statistical process control (SPC) is a statistical method of separating special-cause variation from natural variation to eliminate the special causes and to establish and maintain consistency in a process. True False Question 2 (1 point) It is possible to completely eliminate variation from a process. True False Question 3 (1 point) Kaizen is a Japanese word for a process of continuous improvement. True False Question 4 (1 point) Since some people are resistant to change, the need to alter processes and procedures often produces fear in such people. True False Question 5 (1 point) It is acceptable for some aspects of a quality plan to be vague, as those who are expected to follow the plan can interpret the vagueness as they see fit. True False

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