Question 1 (25 Marks)

Read the following extract and answer the questions that follow:

Resistance to Change: Faced with change possibility people usually resist change. The Six change Approaches of Kotter and Schlesinger is a model to prevent, decrease or minimize resistance to change in organisations. According to Kotter and Schlesinger (1979), there are four reasons that certain people resist change:

Parochial self interest (some people are concerned with the implication of change for themselves and how it may affect their own interest, rather than considering the effects for the success of the business)

Misunderstanding (communicating problems; inadequate information)

Low tolerance to change (certain people are very keen on security and stability in their work.

Different assessment of the situation (some employees may disagree on the reasons for the change and on the advantages and disadvantages of the change process)

Discuss any five (5) strategies proposed by Kotter and Schlesinger inthecontextofwhatitis,andwhen itmust beused aswell asits advantages. (25marks)