Question $15(0\mathrm{.}143$ points$)$

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Deliberate refusal to do what the supervisor or other superior asks is:

positive discipline.

insubordination.

immediate grounds for dismissal.

behavior by a headstrong employee.

Question $16(0\mathrm{.}143$ points$)$

Listen

Disciplinary action calls fcr:

both a written record and a face$-$to$-$face meeting.

only a face$-$to$-$face meeting.

only a written record.

an announcement on the bulletin board.