Question 1 (5 points) Listen A process has a mean of 7.6 and standard deviation of 0.11. The customer has a lower specification of 6.9 and an upper specification of 8.1. Calculate the process capability ratio. Round your answer to three decimal points. Your Answer: Answer Use the information below to answer the next 15 questions. The number of complaints received by a large hotel are recorded. Data for the last twelve days are as follows: 2, 4, 15,5,9,4,4, 11, 16, 4, 3, and 3. Use this data to construct a three-sigma C-chart and use that control chart to answer the questions below. Round all calculations to three decimal points. Question 2 (2.5 points) Listen What is the upper control limit? Your Answer: Answer Question 3 (2.5 points) Listen What is the center line? Your Answer: Answer Question 4 (2.5 points) Listen What is the lower control limit? Your Answer: Answer Question 5 (0.5 points) Listen Sample 1 is out of control. True False Question 6 (0.5 points) x Listen Sample 2 is out of control. True False 20 0.18 0.49 0.41 1.59 0.59 2 0.00 0.01 0.02 0.03 0.04 0.0 0.0040 0.0080 00120 0.0160 0.1 00398 0.0138 0.0478 0.0517 00557 0.21 0.0793 0.0832 0.0871 0.0910 0 0948 0.3 0.1179 0.1211 0 1255 0.1293 0.1331 0.4 0.1554 0.1591 0.1628 0.1654 0.1700 0.5 0.1915 0.1950 0.1985 0.2019 0.2054 0.6 0.2252 0.2291 0.2324 0.2357 0.2389 0.71 0.2580 0.2611 0.2642 0.2673 0.2704 0.8 0.2881 02910 0.2939 0.2967 0.2995 0.9 03159 03186 03212 0.3238 03264 1.003413 03438 0 3461 0.3485 0.3508 1.11 0.3643 0.3665 03686 0.3708 0.3729 1.21 0.3849 0.3869 0.3888 03907 0.3925 1.3 0.4032 0.4049 0.4066 0.4082 0.4099 1.4 0.4192 0.4207 0.4222 0.4236 0.4251 1.5 0.4332 0.4345 0.4357 0.4370 0.4382 1.00.4452 0.4463 0.4474 0.4484 0.4495 1.71 0.4554 0.4564 04573 04582 0.4591 1.8 0.4641 0.4649 0.4656 0.4664 0.4671 1.91 0.4713 0.4719 04726 0.4732 0.4738 2.0 0.4772 0.4778 04783 0.4788 04793 2.1 0.4821 04326 0.410 0.834 0481 22 0.4861 04866 0868 04871 04873 230.4893 04896 0:4998 0.1901 0.901 24 0 1918 0:4920 04922 04925 04921 2.8101938 0.4940 0404 0.4942 0.4945 1.6 0.4953 04935 04956 0.1997 0.4939 2.1 04955 0.4966 04957 0.4953 0.4909 2. 0.4974 0.1973 0.4916 044977 0.4912 3.9 0.4981 0492 0.4982 0.4983 0914 3.01 0.4992 0.4917 04917 0.4988 0.498 0.05 0.06 0.07 0.08 0.0199 0.0239 0.0279 0.0319 0.0596 0.0636 0.0675 0.0714 0.0987 0.1026 0.1064 0.1103 0.1368 0.1406 0.1443 0.1480 0.1736 0.1772 0.1808 0.1844 0.2088 02123 0.2157 0.2190 0.2422 0.2454 0.2486 0.2517 02734 0.2764 0.2794 0.2823 0.3023 0.3051 03078 0.3106 0.3289 0.3315 0.3340 0.3363 0.3531 0.3554 0.3577 0.3599 0.3749 0.3770 0.2790 0.3810 0.3944 0.3962 0.3980 03997 0.4115 0.4131 0.4142 0.4162 0.4265 0.4279 0.4292 0:4306 0.4394 0.4406 0,4418 0.4429 0.4503 0:4513 0.4525 0.4535 0.4599 04608 0.4616 08525 04678 04686 0.4693 0.4899 04744 0.4750 0.4756 0.4761 0.4795 N04803 0.40 04812 04842 0.4846 0.4950 0484 0.480 04011 0.4884 0.4906 04909 0.1911 0.491 0.1929 0.1931 0.4992 0.2930 0.49.46 0.09.15 0940 04931 0495 0.1961 0296 0.1963 0.4970 0.4971 04922 0491 0:0 0.4970 0.4950 0.4054 GOES 0103 0.4986 04989 0.1959 0.499 4990 0.09 0.0359 0.0753 0.1141 0.1517 0.1879 0.2224 0.2549 0.2852 0.3133 0.3389 0.3621 0.3830 04015 04177 04319 0.4441 0.4545 0.4633 04705 0.4767 0.4817 DRS7 0.4890 0.4916 0-1918 04932 04951 2497 0.4931 04910 4990 04887 Below are the two tables you will need for this exam. Number of Observations in Subgroup 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 A2 1.88 1.02 0.73 0.58 0.48 0.42 0.37 0.34 0.31 0.29 0.27 0.25 0.24 0.22 0.21 0.20 0.19 0.19 0.18 B2 0.88 0.86 0.84 0.82 0.80 0.77 0.75 0.73 0.71 0.68 0.66 0.64 0.62 0.60 0.57 0.55 0.53 0.51 0.49 D3 0.00 0.00 0.00 0.00 0.00 0.08 0.14 0.18 0.22 0.26 0.28 0.31 0.33 0.35 0.36 0.38 0.39 0.40 0.41 4 3.27 2.57 2.28 2.11 2.00 1.92 1.86 1.82 1.78 1.74 1.72 1.69 1.67 1.65 1.64 1.62 1.61 1.60 1.59 C3 0.00 0.00 0.00 0.00 0.00 0.50 0.51 0.52 0.53 0.55 0.55 0.56 0.57 0.57 0.57 0.38 0.58 0.59 0.59