QUESTION 1 Jaime thought - to himself - that the change proposed by management was reasonable. However, he wanted to be liked and accepted by his coworkers, most of whom vocally opposed the change. Therefore, he joined his coworkers in criticizing management for the change. This is an example of resistance brought about by misunderstanding. peer pressure. different assessments. management tactics. self-interest. QUESTION 3 Buddy Mann, operations manager, anticipated that his employees would resist the company's change to a new benefits program. Therefore, to make the change easier and to show consideration for his employees' concerns, he arranged for a corporate HR representative to host several optional training workshops, allowed each employee to take half a day off to learn about the new program, and invited his employees to meet with him to voice their concerns and questions. Buddy's efforts to manage resistance to change can be described as strategy, execution, culture, and structure. thinking, making, and trading. facilitation and support. explicit and implicit coercion. manipulation and cooptation. QUESTION 4 The systemwide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organizational effectiveness is referred to as organization development. ambidexterity. restructuring. positioning. reengineering. QUESTION 1 Jaime thought - to himself - that the change proposed by management was reasonable. However, he wanted to be liked and accepted by his coworkers, most of whom vocally opposed the change. Therefore, he joined his coworkers in criticizing management for the change. This is an example of resistance brought about by misunderstanding. peer pressure. different assessments. management tactics. self-interest