Question: Question 18 (4 points) This question is from the article entitled How to Compete by Applying Six Sigma Solutions. How did the author define defect

Question 18 (4 points) This question is from the article entitled "How to Compete by Applying Six Sigma Solutions." How did the author define defect in the mortgage banker example? Number of applications that were not approved. Number of applications taking more than a certain number of days to process. Number of applications processed per day. Number of mistakes made in an application form. Question 18 (4 points) This question is from the article entitled "How to Compete by Applying Six Sigma Solutions." How did the author define defect in the mortgage banker example? Number of applications that were not approved. Number of applications taking more than a certain number of days to process. Number of applications processed per day. Number of mistakes made in an application form

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