Question 3 (30 marks; 10 marks for employee satisfaction, 10 marks for customer satisfaction , 5 marks on how you would use this information to improve operations, and 5 marks for overall professional design , presentation and creativity of your surveys)

ZERO marks will be given if your assignment mirrors the assignment of another classmate.

Choose a business that you have shopped at or worked at while attending Georgian College in Barrie.

The business name must either start with the FIRST letter of your FIRST name. Or the LAST letter of your LAST name. For example B Barrie Nissan L Lazy Tulip Cafe

You need to create the following:

1. Employee satisfaction survey minimum of 10 survey questions
2. Customer satisfaction survey minimum of 10 survey questions

From the information gathered from your surveys explain who would be using the information and how this information could be used to improve operations.

Please site the website address of the business you choose, or if there is no website, screen shot of a search finding them on the internet.