QUESTION $36$

Match the term with its definition.

$-vv$ Claims

$vv$ Richness

$-vv$ Consistency

$-vv$ Cyber Incivility

$$ Defusing

$$ Resources

$-vv$ Flames

$-,$ Social Media

$-vv$ Personal Branding

$-,$ Cyber Silence

$-vv$ Social Age

A$.$ the finances, space, time, and other investments necessary to employ specific channels of communication.

B$.$ websites and applications that enable users to create and share content or to participate in social networking.

C$.$ involves avoiding escalation and removing tension to focus on work objectives.

D$.$ requests for other companies to compensate for or correct the wrongs or mistakes they have made.

E$.$ unique set of profeshonal skills and attributes that others associate with you.

$F.$ is the violation of respect and consideration in an onlinhe environment based on workplace norms.

G$.$ influence based on the idea that once people make an explicit commitment they tend to follow through or honor that commitment

$H.$ is an era in which people engage in networked communication, collaborate across boundaries and solve problems communally.

I. is the nonresponse to emails and other communications.

J$.$ are emails or other digital communication with "hostile intentions characterized by words of profanity, obscenity, and insults that inflict harm to a person or an organization."

K$.$ considers two factors, which are the level of immediacy and number of cues available.