QUESTION $3$

One of the Group$-$Level Issues that Influence Communication: is Uneven communication: were some group members interacts more than others $?$

A$-$False

B$-$True

QUESTION $4$

Suggestions for improvement are $?$

A$-$Downward Communication

B$-$Formal Communication

C$-$Upward Communication

QUESTION $5$

To overcoming communication barriers, organization should develop their employees individual skills, such as $?$

A$-$Active listening

B$-$Create climate of trust and openness

C$-$Inability to understand other$$s languages

QUESTION $6$

Work performance, accidents, absenteeism$,$ aggression, poor decisions, are examples of $?$

A$-$Physiological Consequences

B$-$Psychological Consequences

C$-$Behavioral Consequences

QUESTION $7$

Ahmed is a new graduate who study HR$,$ the new job tasks $$HR Receptionist$$ require Ahmed to answer phone calls and guide visitors to meeting rooms, after one month, nothing changed, Ahmed starts to develop work$-$stress $?$

A$-$Qualitative underload

B$-$Quantitative underload

C$-$Qualitative overload

D$-$Quantitative overload

QUESTION $8$

Stress is increased by giving high demand and less control $?$

A$-$False

B$-$True

QUESTION $9$

Stress facilitate performance to a certain level, then it $........................$ performance $?$

A$-$stops

B$-$empowers

C$-$weaknes

QUESTION $10$

Ali is the CEO of ABCD Bank, he accepted to take a new project for construction, he has been well known of being a risk taker, which put his organization into high risks, indeed, Ali as usual is welling to take all the consequences of his actions $?$

A$-$Extraversion

B$-$Openness to Experience

C$-$Emotional Stability

QUESTION $11$

Tend to hold an $............................$ locus of control, meaning that they often believe that the events that occur around them are driven by luck, chance, or fate $?$

A$-$external

B$-$internal

C$-$external and internal

QUESTION $12$

Counterproductive Work Behavior $($CWB$)$ Person$-$directed $?$

A$-$Arriving late, stealing from organization, threatening someone at work

B$-$Verbal abuse, gossiping, ignoring someone at work

C$-$Wasting supplies, working in correctly, arriving late

QUESTION $11$

One of the sources of unethical behavior, is the $$slippery slope$?$

A$-$We judge actions based on result rather than the action!

B$-$We don$$t accept major ethical misbehavior, but small misbehavior over time becomes big misbehavior!

C$-$We judge people more harshly when they do unethical behavior themselves than when they have someone else do it for them!

QUESTION $12$

Occurs when employees expose illegal actions by their employer $?$

A$-$Whistle$-$blowing

B$-$Incivility

C$-$Emotional exhausting

QUESTION $13$

Best overall predictor of performance $?$

A$-$Agreeableness

B$-$Extraversion

C$-$Conscientiousness

QUESTION $14$

Managers with low $............................$ may be distrustful, unsympathetic, uncooperative and antagonistic $?$

A$-$Conscientiousness

B$-$Agreeableness

C$-$Extraversion

QUESTION $15$

People low in $....................................$ tend to be less inclined toward social interaction and have less positive outlook $?$

A$-$Conscientiousness

B$-$Agreeableness

C$-$Extraversion

QUESTION $16$

$..........................................$means that trust is rooted in a rational assessment of the authority$$s trustworthiness $?$

A$-$Affect $-$based trust

B$-$Disposition $-$based trust

C$-$Cognition $-$based trust

QUESTION $17$

$.....................................$particular tendencies to feel, think, and act in certain ways that can be used to describe the personality of every individual $?$

A$-$Personality Traits

B$-$Individual Behavior

C$-$Personality influence

QUESTION $18$

$.....................................................$ refers to a style of business management which involves managers, in an unstructured manner, through the workplace, at random, to check with employees, or equipment, about the status of ongoing work $?$

A$-$Managers Wondering Around

B$-$Staff Wondering Around

C$-$Leaders Wondering Around

QUESTION $19$

$......................................$ which include problems with emotions and perceptions held by employees $?$

A$-$Communication inter$-$group barrier

B$-$Communication interpersonal barriers

C$-$Non of them

QUESTION $20$

$.............................................$ is defined as the willingness to be vulnerable to authority based on positive expectations about the authority$$s actions and intentions $?$

A$-$Ethics

B$-$Justice

C$-$Trust

QUESTION $21$

Lis the four types of justice $?$

QUESTION $22$

Explain when and why, procedural justice become important than distributive justice?

QUESTION $23$

Define stress and explain the model of general adaptations syndrome $($three phases$)?$

$$ NIOSH defines stress as

QUESTION $24$

List three causes of job$-$stressor and list three ways to cope with stress $?$