Question: QUESTION 4 There are two steps in a process. Two workers are in step 1, and one is in step 2. Each worker in Step
There are two steps in a process. Two workers are in step 1, and one is in step 2. Each worker in Step 1 spends 10 minutes serving a customer, and it takes 6 minutes for the worker in Step 2 to serve a customer. The utilization of workers in Step 1 is 75%. What is the utilization of the worker in Step 2? 80% 90% 96% 100% Step 2 QUESTION 5 There are three employeek working at a DMV, and each of them takes 20 minutes to serve a customer. What is the maximum number of customers that can be served during an 8-hour workday? 60 customers 72 customers 84 customers 96 customers
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