Question: Question 4-14: Why is efficiency and safety so important to UPS? Question 4-15: Would you characterize a driver's route decisions as structured or unstructured problems?

Question 4-14: Why is efficiency and safety so important to UPS?

Question 4-15: Would you characterize a driver's route decisions as structured or unstructured problems? Programmed or nonprogrammed decisions? Explain.

Question 4-16: How would ORION technology help drivers make better decisions? (Think of the steps in the decision-making process).

Question 4-17: How is UPS being a sustainable corporation?

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