Question 5: Identify the correct statement about selling a. All successful people effectively engage in personal selling. b. Personal selling is only for salespeople. c. In today's world, successful selling is not something you do "with" a customer, it is something you do "to" a customer. d. Selling is a high-pressure encounter between a salesperson and a customer. Question 6 : What is the most important aspect of selling? A. listening b. technical skills c. talking d. note taking Question 7: Why is a growth mindset important in sales? a. it makes a salesperson less risk averse. b. Growth is good in sales. c. It means that customers will be more open minded to ideas from salespeople with a growth mindset. d. It keeps a salesperson from failing. Question 8: Emotional intelligence is _____. a. good way to approach and to follow up on sales. b. the ability to create a rapport and build trust. c. the skills, technologies, and practices used to support decision making also known as business intelligence. d. the ability to execute a sale.