QUESTION $8$

There are several problems for the Farm Bank. Identify which problems are Macro

problems $($involving the whole company$)$ and Micro problems $($involving an individual or a

few individuals$).$

Client system unprepared for change.

Micro

Client system unfamiliar with and unprepared for MIS $($the

$2.$Macro

management information system$).$

The top$-$down approach $($Swain$\text{'}$s$)$ excluded staff from

decision$-$making and preparation for the MIS.

Survey should have preceded, not followed, the MIS.

Hassler was not assertive enough to fulfill Swain's goals by

keeping Swain informed.

Particulars in the MIS need to be changed $($limit info after

determining needs, change format, etc.$).$

Wyatt has been charged by Swain to do a survey, but her

boss, Hassler, has told her not to give the survey report to

Swain.