Question: QUESTION 8 Which the following is NOT a Core Competency that a company can use to translate slogans into effective customer service strategies: A. Ability

QUESTION 8

  1. Which the following is NOT a Core Competency that a company can use to translate slogans into effective customer service strategies:

    A.

    Ability to communicate effectively

    B.

    Acceptance of ownership/ responsibility
    C.

    Ability to engage customers

    D.

    Predisposition to continuous improvement

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