Question 81 (1 point) The process encompassing all activities related to improving employee performance, productivity, and effectiveness is known as; Career Planning. Task Management. Performance Management. Programmed learning management. Alternation ranking method. Question 82 (1 point) Developmental activities provide: Educational and training resources required to help managers identify job rotations. Educational and training resources required to help employees identify their career potential. Educational and training resources required to help employees identify career- related progress. On the job training. Educational and training resources required to help employees identify job- sharing opportunities. Question 83 (1 point) After a hard-fought union organizing campaign, which Loamite Ltd. lost the first contract negotiations have begun. Loamite hopes to wear down the union in negotiations and have a contract that is favourable to management. As part of this strategy, Loamite is requiring the contract negotiators for management to obtain top management approval of every issue that arises during negotiations. Which of the following comments best describes how Loamite is behaving? Engaging in typical collective bargaining behaviour. Demonstrating good faith. Negotiating in bad faith. Demonstrating considerable negotiating skill. Showing a willingness to cooperate in the give-and-take of negotiation. Question 84 (1 point) A pay raise given to an employee according to a performance evaluation is referred to as: Merit raise. Seniority raise. Performance raise. Severance pay. Promotion. Question 85 (1 point) A systematic method of training that is used for teaching job skills involving presenting questions or facts, allowing the trainee to respond, and giving the trainee immediate feedback on the accuracy of his/her answers, is known as: On-the-job training. Programmed learning. Immediate feedback learning. Responsive learning. Systematic learning. Question 86 (1 point) Suppose that employees are in the midst of a unionization effort. Which of the following actions would be an example of an unfair labour practice by the employer? Promising employees pay increases if they vote against the union. Making a change in the organization's operation for the proper conduct of business. Disciplining an employee for proper cause. Telling employees the disadvantages of having a union. Question 87 (1 point) Which of the following statements is accurate? Accommodating the needs of an employee with depression to the point of undue hardship is not required in certain Canadian jurisdictions. Imposing rigid physical standards for certain jobs is not systemic discrimination. Organizations must be able to show that any physical standards used for selecting employees for a particular job are truly necessary. Accommodating work schedules around religious holidays is generally not required by human rights legislation. It is not legally permissible to refuse to hire a blind person to drive a truck. Question 88 (1 point) Employees in Ontario and the federal jurisdiction may be eligible for certain termination situations, in addition to pay in lieu of notice. in Exit pay. Severance pay. Terminal pay. Unemployment pay. Notice pay. Question 89 (1 point) External equity in job evaluation may be defined as: Perceived fairness of a pay system relative to others within the organization. Being treated as an equal regardless of personal characteristics when being evaluated for a job. The fact that an employee is still seen as equal to others even outside the job. A situation where job descriptions match those of other similar organizations within a specific area. Perceived fairness in pay relative to what other employers are paying for the same type of work. Question 90 (1 point) Some companies are managing the labour shortage created by retiring employees by: Hiring younger workers who are able to work harder and longer hours than the older employees they are replacing. Offering bonuses to employees about to retire to stay on past normal retirement age. Making greater use of information technology to automate functions performed by retiring employees. Offering retirees on call programs. Contracting out work performed by retiring employees