Questions 2 Information systems are a great tool that can benefit many areas of work, but there are many cases in which these systems fail. Read the case below and identify the reasons of Information systems failure and ways to avoid it (3 marks) A transportation company has set up a system for online booking. Something impressive and indicative of the eagerness to develop the service, you saw someone who made a reservation using this system and when he met the person responsible for verifying the validity of the reservation, you were surprised by the following dialogue Employee: You are the only one who used this system on this trip. How did you book? Client: through the international network. Employee: How did you pay? Customer by credit card Employee: Do you have the card? Client: No, it was a friend's card. Employee: Then at least have her picture with you! Client: No, I don't have her picture, and how will he give me her picture! Employee: It is strange that the card number is not registered here! After that, the employee started talking to a colleague about the validity of the reservation, and it seemed to you that this is the first time that someone sees this card and they do not know how to make sure of its validity and they do not know about credit card matters