Rasheda works in the Learning and Development department at Trader Joe's. She is developing a new Customer Service training for all crew members and is in the process of writing the learning objectives. Which of the following is TRUE about learning objectives?

a$.$

Learning objectives need to start with an adjective.

b$.$

Learning objectives state what the learner will know upon completion of the training program

c$.$

Learning objectives state what the learner will be able to do upon completion of the training program

d$.$

both c and d are correct