Question: Raymond Trent is a sales representative employed by Computer Resources, a computer supplier that develops customer solutions that combine computer hardware, software, installation, and training.

Raymond Trent is a sales representative employed by Computer Resources, a computer supplier that develops customer solutions that combine computer hardware, software, installation, and training. When he brings together many parts of the company's product mix in order to develop a custom-fitted solution, this product selection process is referred to as:
a.
mass customization
b.
quantifying product benefits
c.
developing a product configuration
d.
quantifying product features
e.
establishing a product priority

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