Reach Chapter 10

Answer the Mindtap Concept Case Video for Chapter 10

Work through the Chapter 10 Use It questions in MindTap

Answer the following questions. Write as if you are explaining the concepts to a friend:

1. Explain what supply chain management (SCM) is.
2. Identify and briefly describe at least four key business capabilities provided by the use of a CRM system.
3. Many organizations are moving to a collaborative process with their major suppliers to get their input on designing and planning future product modification or new products. Explain how a PLM system might enhance such a process. What issues and concerns might a manufacturer have in terms of sharing product data with suppliers