Question: Read the case study Getting the MessageAcross ( Chapter 5 , Case 5 . 2 Situational Approach, page 1 2 1 ) , then answer

Read the case study Getting the MessageAcross(Chapter 5, Case 5.2 Situational Approach, page 121), then answer the questions below.2. Make sure to copy the questions and provide your answers below the questions in your post.a. Q1: What's the problem at WCBA?b. Q2: Using SLIl as a basis, what would you advise Caldera to do differently at the station?3. Start your responses with question number Q1 orQ2.

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