Read the case study Public sector management and reform: Cook Islands experience (Glassie, 2018) and answer the following questions:

3. The case study says that: The publics perception of the public sector continued to be poor due to reactive communication and a lack of effective public relations with communities concerning government policies and programmes. (p.213) --- Explain what is the issue here by linking it to aspect(s) of good governance. (4 points)