Read the PROBLEM SOLVING Case "What Makes a Work Environment

Creative?" AT THE END OF CHAPTER 08 IN THE TEXTBOOK

Questions -

1. It's often said that the ability to see the big picture, or the way in which a solution might affect

the rest of the company, is another ingredient of creative problem-solving. Do you think

Christensen's subordinate was able to see the big picture in the challenge she gave him? Why or

why not? How would this ability contribute to creative problem-solving?

Yes.

2. If you were the employee in this case, are there any other resources you would have liked to have

to assist you in coming up with a solution? If so, what are they? How would you obtain them,

and how would they help you?

3. Working with one or two other students, apply what you learned from the case and the chapters

to brainstorm a problem similar to the one Christensen's subordinate faced, but image the

department you must become familiar with operates as a virtual tem, none of whose members

work in the same location as you. List as many potential solutions as you can. Which one is the

most feasible?