Reflect on a difficult time in a work setting where you experienced conflict either with the organization as a whole or with a particular person(s) or manager in regard to a change to a process you were familiar with. Include the following components in your initial discussion: a) Briefly describe the change and the conflict b) Briefly described how the conflict was managed c) Identify the type of conflict management style you used (based on the readings within the chapter) d) Identify the type of conflict management style used by others in your scenario (based on the readings within the chapter) e) Discuss how the "seven steps to conflict management" could have been used to improve the outcome of this conflict