Question: Relevant Concepts: Direct - request messages, sentence structure, cluttering phrases, sentence errors This request email is a refusal to accept a free hotel stay as

Relevant Concepts: Direct-request messages, sentence structure, cluttering phrases, sentence errors
This request email is a refusal to accept a free hotel stay as compensation for an unpleasant hotel experience. It would be helpful if the writer specifically detailed his issues and not make generalizations which may be unclear. A persuasive case needs to be made to successfully obtain a refund.

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