Rewrite the following text using the correct tone and style to create goodwill.

I am writing to you because I want to complain about the horrible service that I endured during my stay at your hotel last weekend.

The porter took such a long time to send my luggage up to my room and he even dared to ask me for a tip. The air-conditioner was also very noisy, and I could not have my beauty sleep which is very important to me. When I called to complain, I was told that it could not be fixed as all maintenance staff was on leave. The service at the restaurants was also so slow and the food was also cold and tasteless. What kind of hotel is this calling yourself as a famous world known 5-star hotel?

I want you to give me a refund of RM 8,888 for the amount that I paid for the room for two nights inclusive of personal damages. I will never stay at your hotel ever again. I am social influencer and if you don't give me a refund, I will post on my social media accounts to boycott your hotel!