Question: Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms. The

Sample observations of a claims processor made

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms. The performance rating was 80%. The worker was idle 10% of the time (so that idle time should be subtracted from the total time when computing the average observed time) The allowance factor is 8% What is the normal time per unit? O A. 17 4 minutes OB 18.0 minutes OC. 0.30 minutes OD. 16.0 minutes O E. 225 minutes

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