Section A

a. Analyze the main paradoxes that is faced by regular Higher Educational Institutes in managing online teaching during the COVID? Provide example of Arab Open University or any other HEI within the region. (Case example: 15 mark + theory: 10 mark)

b. Reflect on your experience of change(s) in life related to desirable and undesirable characteristics of a change leader, build a case as an example either from your work or student life at AOU explaining the development of six change management approaches. How would you want to lead a change if you had the opportunity? (Case example: 15 + theory: 10 mark)

2000 words for both as a total ( unique answer please)