SECTION A $$ MULTIPLE CHOICE QUESTIONS $[10$ marks$]$

Answer ALL questions. Each question carries ONE $(1)$ mark.

Choose the best alternative answer.

$1.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is the tendency to put people into a particular group according to a few characteristics and then to make an assumption to understand things better?

A$.$ Perception

B$.$ Group perception

C$.$ Stereotyping

D$.$ Halo effect

$2.$ According to Maslow $$wants and needs$$ of human beings will lead to$\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_?$

A$.$ Motivation

B$.$ Job

C$.$ Behaviour

D$.$ Attitude

$3.$ Which of the following is the social invention for achieving targets through the efforts of the whole group?

A$.$ Management

B$.$ Behaviour

C$.$ Organisation

D$.$ Leadership

$4.$ Who developed the motivation$$s dual structure approach?

A$.$ Alderfer

B$.$ Mc Gregor

C$.$ Maslow

D$.$ F$.$ Herzberg

$5.$ Stephanie Stucky works as a human relations specialist and is considered a top performer in the firm. According to Stephanie, her performance motivation is derived from the fact that the pay matches her expectations, she has a significant amount of autonomy in the

performance of her duties, and the workload is challenging, without being overwhelming. Stephanie's consistent performance level can be said to demonstrate which of the following?

A$.$ Job specialization

B$.$ Job enlargement

C$.$ Job satisfaction

D$.$ Self$-$actualisation

$6.$ Which of the following options is correct regarding organisational cultures?

A$.$ A stronger culture more influences the behaviour of the employee

B$.$ A strong culture always means the more productive environment

C$.$ A particular culture that brings positive effectiveness is better

D$.$ A weak culture always means the more productive environment

$7.$ When perception patterns occur repeatedly, there is a tendency to form a$/$an $\_\_\_\_\_\_\_$ about something or someone.

A$.$ Bias

B$.$ Attitude

C$.$ Stereotypical view

D$.$ Preconceived notion

$8.$ Four months ago, Kantoro Construction needed three employees to rebuild the electrical boxes for their customers due to the various tasks involved. After successfully retraining the employees, a single employee can now handle all facets of this job. This is an example of:

A$.$ Job enlargement

B$.$ Job rotation

C$.$ Job specialisation

D$.$ Job enrichment

$9.$ Mr Leupa uses a group comprised of between $5-20$ members of his organisation to get jobs performed in the fastest and most efficient way possible. Mr$.$ Leupa usually permits this group to have a moderate amount of authority over their work and allows the group

itself to determine the mission it will pursue. As the organisation's manager, he has little involvement in directing the group. Which type of group is most probably formed at this organisation?

A$.$ Virtual team

B$.$ Cross$-$functional team

C$.$ Self$-$managed work team

D$.$ Advisory team

$10.$ Which terms best describes the extent to which a job allows employees to work on a

complete product or service from the beginning to the end?

A$.$ Task significance

B$.$ Task feedback

C$.$ Skill variety

D$.$ Task identity