SECTION B- TRUE OR FALSE [15 MARKS] Answer ALL questions. Each question carries ONE (1) mark State whether each of the following statements is TRUE or FALSE 1. Oral communication is an impediment to good relationships, and it also has impact on relationships where negative attitudes exist. 2. Oral communication may build good personal relationships, but it may also have a negative impact on relationships where negative attitudes or feelings exist. 3. A spoken message can be discussed and explained afterwards to ensure maximum effectiveness. 4. Filler sounds are meaningless sounds that people use in between words during oral communication 5. Listening is a passive, uncritical, physiological reception of sound 6. The first stage in the group development and relationship is Adjourning. 7. In bureaucratic leadership, the leader goes according to the rule- book. 8. Show of hands, poll, ballot, and voice are not methods of voting. 9. Ex officio leader holds this position by virtue of her or his role in the organization. 10. Layout and typography of a document can be used to highlight important points by using techniques that include the use of white space, listing, headlines, underlining, bold printing and grammatical structure. 11. A memo has inside address, salutation and complimentary close 12. An advertisement containing blasphemy would probably be rejected. 13. Organogram is not synonymous to hierarchical flow chart. 14. Pictograms are graphics that use pictures to represent numerical information. 15. The committee has the power to amend the constitution.