SECTION B: TRUE/FALSE QUESTIONS [10 Marks] Answer all questions. Indicate if the statement is True or False 1. Planning is the process of setting goals and courses of action, developing rules and procedures, and forecasting future outcomes. 2. The terms goals and objectives are similar because they are specific results to want to achieve. 3. The systems approach to management views an organisation as an entity with interrelated parts and departments that must contribute to the organisations purpose.

4. Organisations achieve goals depending on how they are managed.

5. Developing plans for the organisations employees is a part of the organising function of managers.

6. Tactical and operation planning are performed by top management and lower management.

7. Management is a continuous process.

8. In authoritarian leadership, decision making is decentralized.

9. Budget are standing plans.

10. A critical strategic resource for organisations is the set of people that work for it.