As the newly hired Human Resource Practitioner at Company ABC, you must create a grievance procedure.
Company ABC specializes in offering training in the area of human resource management as a training provider. Twenty consultants and 240 staff work for the organization. In addition to training, the consultants are full-time employees of Company ABC who offer specialized human resource services to outside clients. There is also a group of full-time workers of Company ABC who work as moderators, assessors, and facilitators.

-must be based on the South African Regulations-

Evidence Required:

Develop structures and procedures to resolve employee grievances

 Structures and procedures are appropriate to resolve employee grievances

 The structures and procedures comply with all legal requirements and codes of good practice

 Provision is made for reasonable and practical time frames

 Procedures are sufficiently comprehensive, easily accessible, and applicable to all categories of employees

 Structures and procedures are formalized

Develop a communique with all relevant stakeholders

 All relevant stakeholders within the workplace are consulted and encouraged to contribute