Question: Select only those statements that are correct. Heijunka is a process used to standardize data collection in a process. External failure costs are easy to
Select only those statements that are correct.
Heijunka is a process used to standardize data collection in a process.
External failure costs are easy to estimate.
Conformance is a dimension of the value based perspective on quality.
Pareto charts are used to break down a problem into relative contributions of its components.
Money spent on repairing and reworking defective products falls under internal failure costs.
The conformance based perspective on quality focuses on the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
External failure costs are incurred when defects are not detected until a product or service reaches the customer.
The Ishikawa diagram is used to separate valueadded from nonvalue added steps in a process.
The risk priority number is calculated in the FMEA.
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