Select only those statements that are correct.

Heijunka is a process used to standardize data collection in a process.

Conformance is a dimension of the value based perspective on quality.

Money spent on repairing and reworking defective products falls under internal failure costs.

The conformance based perspective on quality focuses on the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.

The risk priority number is calculated in the FMEA.

The FMEA begins with designing a process, followed by measuring its performance. After the measuring process it is analysed and finally controlled.

The Ishikawa diagram is used to separate value$-$added from non$-$value added steps in a process.

Pareto charts are used to break down a problem into relative contributions of its components.

External failure costs are incurred when defects are not detected until a product or service reaches the customer.

External failure costs are easy to estimate.