Question: Select only those statements that are correct. A ) The risk priority number is calculated in the FMEA. External failure costs are incurred when defects
Select only those statements that are correct.
A The risk priority number is calculated in the FMEA.
External failure costs are incurred when defects are not detected until a product or service reaches the customer.
Pareto charts are used to break down a problem into relative contributions of its components.
Money spent on repairing and reworking defective products falls under internal failure costs.
The Ishikawa diagram is used to separate valueadded from nonvalue added steps in a process.
Conformance is a dimension of the value based perspective on quality.
The FMEA begins with designing a process, followed by measuring its performance. After the measuring process it is
analysed and finally controlled.
H Heijunka is a process used to standardize data collection in a process.
The conformance based perspective on quality focuses on the characteristics of a product or service that bear on its ability
to satisfy stated or implied needs.
External failure costs are easy to estimate.
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