Question: Select only those statements that are correct. The conformance based perspective on quality focuses on the characteristics of a product or service that bear on
Select only those statements that are correct.
The conformance based perspective on quality focuses on the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
The risk priority number is calculated in the FMEA.
Conformance is a dimension of the value based perspective on quality.
Heijunka is a process used to standardize data collection in a process.
Pareto charts are used to break down a problem into relative contributions of its components.
Money spent on repairing and reworking defective products falls under internal failure costs.
The FMEA begins with designing a process, followed by measuring its performance. After the measuring process it is analysed and finally controlled.
External failure costs are easy to estimate.
External failure costs are incurred when defects are not detected until a product or service reaches the customer.
The Ishikawa diagram is used to separate valueadded from nonvalue added steps in a process.
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