Question: Select two (2) products or services that have been recently advertised or in the news. Using Garvins framework, compare and contrast the product (or process)
Select two (2) products or services that have been recently advertised or in the news. Using Garvins framework, compare and contrast the product (or process) quality utilizing a subset of the five approaches and eight dimensions of quality. Furthermore, consider the relationship between product (or process) quality and variables such as price, advertising, market share, cost, and profitability.
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